Six Sigma

Definition: Six Sigma is a systematic approach to reduce errors, decrease waste and costs, improve customer satisfaction, and increase revenues. Six Sigma is based upon quality principles but is more structured, project oriented, and bottom-line focused.

What This Means: For education, a Six Sigma quality standard would be equivalent to having only nine dropouts nationally a year. All products and services are the results of processes, which is why Six Sigma monitors processes, not the outcomes. Schools with a Six Sigma approach would work on prevention and use data heavily.

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