— #ESPTwiminar18–Action Research for Continuous Improvement

Action research is not a case study. We are not merely documenting the implementation of a project.  Action research is a reflective process of progressive problem solving by involved individuals. One of our lead researchers had a degree in educational psychology and the other was an experienced Project Management Institute certified manager. The other team members were active developers, designers, and administrators for the project. The essence of action research is for the researchers to feed their insights back into the project being studied to effect immediate improvements. Not all recommendations for enhancements or modifications are practical to be implemented in the project’s current phase. Those are documented for future development and adoption. Therefore, we were not only researching the immediate implementation, but also working to improve the overall future project’s processes and products.