ISO 9000

 

Definition: ISO 9000 is a family of standards and guidelines for quality in the manufacturing and service industries from the International Organization for Standardization (ISO). ISO 9000 defines the criteria for what should be measured. ISO 9001 covers design and development. ISO 9002 covers production, installation, and service. ISO 9003 covers final testing and inspection.

What This Means: ISO 9000 certification does not guarantee product quality. It ensures that the processes which are used to develop the product are documented and performed in a quality manner.

 

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